Contact Us – Get 24/7 Support from Lakers88
Lakers88 is always ready to support you whenever you need it! Our support team is available 24/7 and is ready to support and answer players as quickly as possible. If you encounter any problems while experiencing the service on the platform, do not hesitate to contact us immediately via live chat, email or phone call for the fastest support on your account, payment and security issues!
Ways to contact our support team
Live chat 24/7
In case of emergency, players can directly chat with our support staff right on the live chat section that appears right on the home screen at any time. Click on the Live Chat button on our website and a staff will immediately connect and assist you in real time.
Our staff is trained to be friendly and ready to serve you every day of the year including holidays, Tet and weekends. They can check your account, resolve all payment queries and answer any questions you may have.
Serious problem support via Email
For any questions regarding the submission of certification documents and verification, players can contact us via email at [email protected]. There is always an online staff on this email to check the inbox, and with this method it usually takes longer to verify so please expect a response within 24 hours.
For the fastest and best support possible, players are requested to provide a clear problem, account username and some other relevant information so that we can better assist you.
Phone & WhatsApp support
We also have a phone call feature for better customer support and the support phone number is located on the homepage of the website, but you can also contact us via WhatsApp and Telegram. You can contact our staff via a dedicated phone line or via apps like WhatsApp and Telegram.
Use the dedicated phone number to get support that is available 24 hours a day, seven days a week. A staff member will answer questions about your account, deposits and withdrawals, and the products and services we offer.
If you want to send a quick message, contact us via WhatsApp and Telegram. This is often the best option if you are having problems making changes or receiving updates about your account and transactions.
Quick answers to frequently asked questions
Lakers88 has compiled a list of Frequently Asked Questions (FAQs) and posted them on our website so that players can quickly resolve them without wasting too much time. These FAQs cover topics such as account creation/management, payment procedures, responsible gambling and security issues.
How to reset your password
Our support team is always ready to help you recover or change your password. If you forget your login password, players can click on the “Reset your password” section on our website, then enter your registered email and follow the steps to reset it securely.
This is a simple, time-saving process that allows you to regain access to your account without too much hassle and is very secure. However, you can still contact our support team for assistance with any issues or concerns you may have.
Account verification issues
Our team takes great care to ensure that the player’s platform is completely secure. During the account verification process, we may ask customers to provide additional documents to verify their identity and information related to the player’s personal account.
Our support team is always ready to assist you if you encounter any problems. Lakers88’s goal is to help players perform the processes on the platform more easily and resolve problems as quickly as possible.
Deposit & withdrawal processing times
Transactions are extremely important and are what players care about the most when experiencing the online betting platform. We always ensure that all your deposits and withdrawals are done in a safe and efficient manner.
For any feedback or issues regarding transaction timeframes, our support team is always ready to assist and verify transactions as quickly as possible. On the platform, we support multiple transaction methods for you to choose from, and the standard processing time as well as the specific payment delay time will depend on the method you choose.
Responsible Gambling Support
At Lakers88, we place the issue of responsible gambling at the forefront. Our platform is also equipped with many tools to support players and ensure that whenever you need it, you can seek help from staff for gambling problems.
Self-exclusion & deposit limit assistance
If you are not confident about your ability to manage your finances when playing online games, you can use the deposit limit feature on the platform. With this method, you are only allowed to deposit an amount that you have set in advance, so it helps you manage your money and your gameplay more effectively.
In case you do not want to continue using it, the staff will also support you to cancel this feature or change the deposit limit. If this is not an easy decision for you, feel free to speak to our support team and they will be able to advise you on a solution that suits your needs.
Helplines for problem gambling support
Lakers88 also offers a range of other services to help players become more responsible and to support problem gamblers. We recognise that customers need professional support and our staff will endeavour to assist you in a way that is appropriate to your situation.
On our website, we provide a list of international and local support organisations and helplines. We encourage all players who are experiencing gambling difficulties to contact any of these organisations. Our support team is always available to answer any questions regarding the information provided by these organisations.
Contact us to report a security or fraud incident
At the platform, the security of your account and the safety of our platform is our top priority. We take account of security concerns or potential fraud when participating in betting seriously and have designed our own cybersecurity systems for customers to report such incidents.
Contact our staff for account security concerns
If you suspect that your Lakers88 account is being accessed by an unauthorized third party or that any such activity is taking place, please contact our support staff immediately. Your account will undergo a detailed investigation, during which our security experts will take measures to help protect your account and personal information.
You can contact our team via email, phone or live chat for account security support. We are committed to protecting players’ privacy and financial information and the information that the account has been updated to date.
See more: Privacy Policy
How to report scam accounts and scam emails
Like many other industries, players on the platform can also be targets of scams. If you receive any suspicious emails, messages or messages claiming to be from us, do not hesitate to contact our support team immediately.
To ensure the safety of the platform and your betting account, the security team is always working to improve the platform by tackling fraudulent and fraudulent activities. If necessary, these cases can be reported to the police to protect the platform and the community.
Contact for business partners and affiliates
Lakers88 always welcomes any proposals from business partners and affiliates as we are always looking to expand our network. As long as you are a game provider, have a transparent payment processor and are willing to act as an affiliate, we would like to discuss possible partnerships.
- For all game providers and affiliates who are interested in working with Lakers88, we encourage you to contact our partnership team via email, phone or via the form on the website.
- All details regarding revenue sharing, how it works and other aspects of cooperation will be discussed with you by our experts as soon as we receive the invitation and plan a proposal to enhance the mutual benefits of your services to your customers.
- For affiliate marketers who introduce customers to the platform with extremely large commissions. For details on payment terms, commissions and marketing materials, please refer to the “Affiliations” section of our website or contact our partner team.
Conclusion
Lakers88 prides itself on having a support team that is available 24/7 for all account queries, product questions and security issues. You can contact our support team and they will be more than happy to assist. Our platform also ensures that we are constantly re-evaluating to provide our players with the best way to contact us and support all your needs to provide an outstanding customer experience.